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Mascotas

In handling pets there are two methods of transportation:


1. Pets transported in the passenger cabin

2. Pets transported in the cargo compartment


Only cats and dogs are accepted.

 

 

 

Transported pets must travel in an approved kennel or container. Cats and small dogs can travel in the aircraft cabin in a soft container approved for such transportation. All other pets (small‚ medium‚ and large) must travel in the cargo compartment in a rigid or approved plastic container that measures up to 100 "(40") long x 60cm (24 ") wide x 60cm (24") tall.


You will be required to present current veterinary certificates for your pet traveling with you at the time of check-in.

Pets traveling in the passenger cabin must not weigh more than 5 kilograms.

Only one pet per passenger and per container is accepted.

Pets must be presented in hygienic conditions for acceptance.

Pets must not be undergoing medical treatment during the period of their trip.

The passenger must sign the form designated by Señor Air for the transportation of animals and Señor Air's responsibility will be limited solely to the transportation of the pet. Any disorder or damage‚ both to the pet and to third parties‚ must be covered by the passenger.

For emotional support animals‚ the passenger must present a medical certificate from a mental health specialist and comply with the requirements for transporting animals in the passenger cabin. The emotional support animal must not weigh more than 5 kilograms to be accepted in the passenger cabin.


The applicable pet fee is: $ 1160.00 MXP taxes included (cats and dogs only)


Please call +52 800 953 1744 for supplementary information.

 

 

Service Animals

Service Animals


People with disabilities and / or reduced mobility have the right to travel with a guide dog or service animal in the passenger cabin‚ at no extra charge‚ presenting the corresponding certificate that supports it.


Such documents are:


1. Identification of the service animal issued by an animal health authority and / or recognized organization;

2. Document of the doctor and / or of some health institution treating the user with disabilities;

3. Some other document that evidences that the user with a disability needs such help for their mobility and / or support.


The guide dog must wear a harness and identification to the neck


Please call +52 800 953 1744 for supplementary information.