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PRIVACY NOTICE

Señor Air Sociedad Anónima de Capital Variable‚ better known as Señor Air‚ with address at Libertad S/N street between Melchor Ocampo and Mariano Abasolo‚ Centro neighborhood‚ Cabo San Lucas city‚ Los Cabos municipality or delegation‚ postal code 23450‚ in the state of Baja California Sur‚ country Mexico‚ and internet portal info@senorair.com‚ is responsible for the use and protection of your personal data‚ and in this regard we inform you as follows:


What purposes will we use your personal data for?

Additionally‚ we will use your personal information for the following secondary purposes that are not necessary for the requested service‚ but that allow us and facilitate providing you with better attention:
  • Commercial
  • Marketing or advertising
  • Commercial prospecting

 


Refusal to use your personal data for these purposes cannot be a reason for us to deny you the services and products you request or contract with us


What personal data will we use for these purposes?


To carry out the purposes described in this privacy notice‚ we will use the following personal data:

  • Name
  • Federal Taxpayer Registry (RFC)
  • Unique Population Registry Code (CURP)
  • Nationality
  • Address
  • Home phone
  • Cell phone
  • Email
  • Identification data
  • Contact data
  • Data on physical characteristics
  • Migratory data
  • Patrimonial and/or financial data


Who do we share your personal information with and for what purposes?

We inform you that your personal data is shared within the country with the following people‚ companies‚ organizations or authorities other than us‚ for the following purposes:

 

Recipient of personal data Purpose Requires consent
Aeropuerto Cabo San Lucas Internacional S.A de C.V. Provision of airport and complementary services in a general manner to the general public.  No
 Señor Fuels International SA. de C.V. Provision of airport and complementary services in a general manner to the general public.  No
 Amigo Flight Center S.A. de C.V. Auxiliary‚ commercial or complementary airport services for aircraft‚ airlines or the public‚ both in the country and abroad.  No
 Cabo Flight Center S.A. de C.V. Auxiliary‚ commercial or complementary airport services for aircraft‚ airlines or the public‚ both in the country and abroad.  No

 

How can you access‚ rectify or cancel your personal data‚ or object to its use?


You have the right to know what personal data we have about you‚ what we use it for and the conditions of use we give them (Access). Likewise‚ it is your right to request the correction of your personal information in case it is outdated‚ inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.


For the exercise of any of the ARCO rights‚ you must submit the respective request through the following means:

electronic and telephone

 

To know the procedure and requirements for the exercise of ARCO rights‚ we make available to you the following means:

email or telephone

 

The contact details of the person or department of personal data‚ who is in charge of processing ARCO rights requests‚ are as follows:
  1. Name of the person or department of personal data: Customer service
  2. Address: Calle Libertad S/N between Melchor Ocampo and Mariano Abasolo streets‚ Centro neighborhood‚ Cabo San Lucas city‚ Los Cabos municipality or delegation‚ postal code 23450‚ in the state of Baja California Sur‚ country Mexico 
  3. Email: info@senorair.com
  4. Phone number: +52 800 953 1744

 

Another contact detail: +52 800 953 1744

You can revoke your consent for the use of your personal data.  You can revoke the consent that you have given us for the processing of your personal data. However‚ it is important to note that in not all cases we will be able to attend to your request or conclude the use immediately‚ since it is possible that due to some legal obligation we will need to continue processing your personal data. Likewise‚ you should consider that for certain purposes‚ revoking your consent will imply that we cannot continue providing the service you requested from us or the conclusion of your relationship with us.

To revoke your consent‚ you must submit your request through the following means:

email or telephone


To learn about the procedure and requirements for revocation of consent‚ we provide you with the following means:

Email or phone call

 


How can you limit the use or disclosure of your personal information? 
In order for you to limit the use and disclosure of your personal information‚ we offer you the following means: email info@senorair.com Additionally‚ we inform you that we have the following exclusion lists‚ in which you can register so that your personal data will not be processed for certain purposes.
 
Name of the list  Purpose for which it applies Means to obtain more information 
Refusal to use personal data for commercial purposes  For a company that does not belong to the airline group  info@senorair.com 

 

How can you know about changes in this privacy notice?


This privacy notice may undergo modifications‚ changes or updates derived from new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model‚ or other causes. We are committed to keeping you informed about changes that this privacy notice may undergo‚ through email and website. The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:

either directly to the customer or through the website.